At Moscow Florist (Moskova Çiçekçisi), we value your privacy. This policy explains how we process your personal data when you place an order through our Chat form.
Do We Collect Information?
We only use, but do not store, the information you enter in Shop Chat.
Sender and Recipient Names
Phone Number
Shipping Address
City Selection and Optional Notes
✅ This information is used only to process and deliver your order and is automatically deleted from the system once the transaction is completed.
Data Sharing
Your data is never shared or sold to third-party marketers. We do not use any subscription systems on our site.
We may share delivery information with local couriers only if necessary to complete the delivery.
Order Verification
To prevent fraud and verify information:
We may contact you via our website Chat System, WhatsApp, Telegram, or phone.
This information is used only in real time and is not stored.
️ Data Deletion
You can request deletion of your order information at any time.
Simply send an email to info@moscovacicekcisi.com.
Your request will be completed within 5 business days.
Emails and Communications
We do not send marketing emails or subscribe you to newsletters.
You will only receive messages regarding your order.
Cookies
Neither WhatsApp ordering nor the Store Chat on our website uses cookies.
When accessing our website, standard browser cookies may apply.
Data Security
When making your payment, you only use the STRIPE Payment system; no other payment systems integrated with our website are used. You only make payments through the STRIPE System, which is one of the world’s most secure payment systems.
No payment or credit card information is collected by us.
Your personal information is not stored on any of our servers.
Do you have any questions?
You can contact the Moscow Florist Team anytime by phone, WhatsApp, Telegram, or email.
Sincerely,
Moscow Florist (Moskova Çiçekçisi) – Easy, fast, and secure shopping via chat.